Privacy Policy
Introduction
Matika Properties LLC (ORN: 1403337) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.matikaproperties.ae or contact us directly.
By using this website or submitting your details through any of our contact forms, you agree to the terms set out in this policy.
This policy is compliant with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable RERA regulations governing real estate brokers in Dubai.
Information We Collect
We may collect the following personal information when you interact with us:
Full name and contact details including email address, phone number and WhatsApp number
Property preferences, investment goals and budget information
Nationality and residency status where relevant to Golden Visa or mortgage enquiries
Communication history including messages sent through our contact forms or by email
Website usage data collected through cookies and analytics tools
How We Use Your Information
Your personal information is used solely for the following purposes:
Property advisory services. To respond to your enquiries and provide guidance on off-plan, resale and investment properties in Dubai and internationally.
Market updates and listings. To send you relevant property listings, investment opportunities and market updates, with your consent.
Related services. To process your enquiry for associated services such as mortgage advisory, company setup or Golden Visa guidance.
Legal compliance. To comply with legal obligations including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements under UAE law.
Service improvement. To improve our website and services based on usage patterns and feedback.
We will never sell, rent or share your personal data with third parties for marketing purposes without your explicit consent.
WhatsApp and Email Communications
When you contact us via WhatsApp or email, your submitted details including your name, email address, phone number and message are transmitted directly to the Matika Properties team. These communications are private and are not stored on any third-party server by us.
Please note that WhatsApp and email providers have their own privacy policies which govern how messages are transmitted and stored on their respective platforms.
Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Your data is stored securely and access is limited to authorised personnel only.
Where we engage third-party service providers such as CRM or communication platforms, we ensure they maintain appropriate data protection standards consistent with UAE law.
Cookies
This website may use cookies to improve your browsing experience and to analyse website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser at any time.
We use analytics tools to understand how visitors use our site. This data is aggregated and anonymous and does not identify you personally.
Your Rights
Under UAE data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data where it is no longer necessary
Withdraw consent for marketing communications at any time
Lodge a complaint with the relevant UAE data protection authority
To exercise any of these rights, please contact us directly using the details below.
Third Party Links
This website may contain links to third-party websites and partner platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed of how we protect your personal information.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Company
Matika Properties LLC
ORN
1403337
Location
Dubai, United Arab Emirates
This document was last updated on 26 April 2026. For questions regarding data protection or to request removal of your personal information, please contact us at [email protected].